FAQ

Do you offer bulk discounts for large orders?

Yes, we offer bulk discounts for large orders, such as corporate gifts, event giveaways, or group purchases. Please contact us for more information and to discuss your requirements.
What is your return policy?

We want you to be completely satisfied with your purchase. If you are not happy with your journal, please contact our customer service team within 14 days of receiving your order. We will work with you to resolve any issues, whether through a replacement or a refund.
What types of journals do you offer?

We offer a variety of personalized journals and mental health journals. Our selection includes gratitude journals, mindfulness journals, daily planners, bullet journals, and more. Each can be customized to suit your individual preferences.
How can I contact customer service?

You can reach our customer service team via email at info@crowrow7.blog or by filling out the contact form on our website. We strive to respond to all inquiries within 24 hours.
Can I gift a personalized journal?

Absolutely! Our personalized journals make thoughtful and unique gifts for friends, family, and loved ones. You can customize the journal with the recipient's name and a personal message to make it extra special.
Do you offer international shipping?

Yes, we ship our journals worldwide. Shipping costs and delivery times vary depending on your location. Please refer to our shipping information page for more details.
Can I request a custom design that is not listed on your website?

We love creativity and are open to custom design requests. Please contact our customer service team with your specific requirements, and we will do our best to accommodate your needs.
What are the benefits of using a mental health journal?

Mental health journals are designed to help you track your emotions, set goals, practice gratitude, and reflect on your experiences. Regular journaling can reduce stress, improve mood, enhance self-awareness, and promote overall mental well-being.
How can I track my order?

Once your order has been shipped, you will receive a confirmation email with a tracking number. You can use this number to track the status of your delivery on our website or through the carrier's tracking system.
Are your journals eco-friendly?

Yes, we are committed to sustainability. Our journals are made from high-quality, recycled paper and eco-friendly materials. We aim to minimize our environmental impact while providing you with beautiful and functional products.
How can I personalize my journal?

You can personalize your journal by choosing the cover design, adding your name or a special message, and selecting specific layouts or prompts that best suit your needs. Our easy-to-use customization tool will guide you through the process.
How long does it take to receive my journal?

Once you place your order, it typically takes 3-5 business days to process and customize your journal. Shipping times vary based on your location, but most orders are delivered within 7-10 business days after processing.